Last Updated: 6 May, 2016
My Worksheet Maker will automatically re-bill your credit card each month or each year depending on the plan for which you signed up. For annual plans, we will attempt to send an email ahead of time to remind you that your renewal is coming up. However, we cannot be responsible for emails that have not been received.
We offer a 100% satisfaction guarantee. If you purchased a subscription or individual puzzle without making use of a free trial, and the service does not meet your satisfaction, you can request a full refund up to one month after your purchase. When a free trial is used, you are welcome to cancel online at any time, but we cannot issue any refunds. Exceptions are occasionally made to this policy in extenuating circumstances. If you believe you may be eligible for an exception, please contact My Worksheet Maker customer support by using the the question mark at the bottom right of each page.
If you have any dispute regarding charges to your account, you have 45 days from the date of the charge to dispute it. Please contact our support team regarding any questions concerning a charge.
To cancel your subscription, simply sign in to your account, visit your 'My Account' page, and click the Cancel button. Support representatives cannot cancel a subscription on your behalf.
If My Worksheet Maker is unable to re-bill your account during a renewal, we will suspend your account. Your puzzles will still be saved on your account, but you will be unable to publish any new puzzles until you update your payment information.
All prices listed are in US Dollars.
If you have any questions about My Worksheet Maker payments and refunds or need a refund, please contact My Worksheet Maker customer support by using the the question mark at the bottom right of each page.